Episodes
Episode 153: Maritza Duran
Maritza Duran’s Path from Dental Assistant to Consultant
In this episode, Gary talks with Maritza Duran, CEO of MDent Consulting, who shares her journey from starting as a dental assistant to advising associate dentists on launching their own practices. Maritza discusses the challenges and opportunities of transitioning from working under someone to owning and expanding dental practices. The podcast delves into the psychology behind why associate dentists choose to start their practices and how Maritza’s expertise supports them in navigating this significant career move.
Episode 152: Adrian Valente
The Power of Seamless Patient Financing in Dental Practices
Gary speaks with Adrian Valente, Director of Training and Enablement at Sunbit, to explore the impactful ways Sunbit leverages financing tools in various service industries, particularly in dental care. Adrian shares insights into the challenges and opportunities of introducing financing solutions in dental practices, emphasizing education and the importance of integrating financing seamlessly into patient interactions. The discussion highlights how Sunbit’s innovative approach not only fosters significant improvements in patient care but also positions dental offices to gain competitive advantages by adopting flexible payment options.
Episode 151: Shawn Peers
Expert Tips on U.S. vs Canada Dental Financing
Host Gary Bird engages in a deep dive with Shawn Peers, a former lawyer turned dental industry expert, discussing the unique challenges and strategies in dental practice management and marketing in the U.S. and Canada. Shawn shares insights from his journey from law to the dental industry, emphasizing the importance of adapting business models to the changing healthcare landscape and leveraging group purchasing to reduce costs. The conversation explores differences in dental insurance and patient financing between the U.S. and Canada, offering actionable advice for dentists to navigate these complexities and improve patient communication and care.
Episode 150: Jessica Gore
The Rise of Tasty Clean in the Dental Industry w/ Jessica Gore
Gary explores the inception and evolution of Tasty Clean with its founder, Jessica Gore. Initially developed as a natural cleaning solution for baby products, Tasty Clean pivoted to the dental industry after proving its effectiveness in sanitizing dental appliances. Jessica shares her journey from identifying a gap in the market to ultimately repositioning her product to serve both consumers and dental professionals, emphasizing the importance of clean dental appliances for overall oral health.
Episode 149: Dr. Brady Frank
200 Dental Groups Built: Lessons We Can All Learn From
Gary converses with Dr. Brady Frank, a third-generation dentist turned entrepreneur who delves into his journey from starting multiple dental practices to specializing in the business side of dentistry. Dr. Frank shares insights from his experiences of building over 200 dental groups across the U.S., highlighting innovative financing strategies. The discussion also covers Dr. Frank’s personal challenges and triumphs, providing valuable lessons for dentists aiming to expand their practices without relying on private equity.
Episode 148: Reuben Kamp
Lesson from Biggest Cyberattacks in Dental Industry
Host Gary Bird and IT expert Reuben Kamp delve into recent cybersecurity breaches affecting major dental organizations like Aspen Dental, Henry Shine, and Change Healthcare. They discuss the impact of these hacks on the dental industry and the importance of strong cybersecurity measures, especially for smaller dental offices. Reuben emphasizes the necessity of basic cybersecurity practices, such as having proper backups, to prevent ransomware attacks and protect patient data, highlighting the vital role of IT in maintaining the integrity and security of dental practices.
Episode 147: Steve Jensen
Hidden KPIs that Transform Dental
In this podcast episode, Gary Bird and Steve Jensen discuss the nuances of the dental industry, focusing on trends in treatment presentation and patient acceptance. They delve into the data analytics provided by Dental Intel, examining how treatment costs and acceptance rates have shifted over time, and explore the challenges of patient financing and appointment scheduling.
Episode 146: Ali Oromchian
Why Dentists Get Sued for HR Issues
Ali Oromchian, founding attorney at Dental & Medical Counsel, joins Gary to talk about why so many dentists face lawsuits over HR problems, how to do a better job protecting your team and practice, and why this is an especially big deal for expanding dental groups or emerging DSOs.
Episode 145: Steve Jensen
5 Dental KPIs You Aren’t Tracking Right
Gary talks with Steve Jensen about the significant impact of understanding key business metrics on the growth of dental practices. Steve shares groundbreaking industry statistics, highlighting trends such as the rise in cancellations and no-shows, and explores strategies to enhance patient retention and treatment acceptance rates. Their discussion delves into the challenges and opportunities presented by COVID-19, emphasizing the importance of data-driven decisions in navigating the evolving landscape of the dental industry.
Episode 144: Pedro Becker
A Deep Dive into Dental Technology and Security
Pedro Becker, CEO of Becker Alliance, Zenith Dental IT, and Axle, talks with Gary about his unique journey into the dental industry as well as his contributions to digital transformation and cybersecurity. The two discuss how Pedro’s companies integrate technology to streamline dental practices’ operations and the vital steps practices can take to protect against the increasingly common threat of cyberattacks.
