Channan Cassella, SMC’s communications coach, joins Gary to talk about why phone conversion is the biggest growth opportunity for most practices, plus how tools like the right scripting can help you turn 80 percent of your new patient phone calls into scheduled appointments.

📍 GUEST INFO:

Channan Cassella

Communication Coach at SMC National

Website: smcnational.com

LinkedIn: linkedin.com/company/smc-national
Facebook: facebook.com/smcnationalinc
Instagram: instagram.com/smcnational
Twitter/X: twitter.com/national_smc
YouTube: youtube.com/@SMCNational

Say hello to Channan!

LinkedIn: linkedin.com/in/channancassella