🚀 Free Resource: go.dentalmarketingtheory.com/resources/beyond-basic-chatbots

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Dental practices are losing as much as $100,000 a year without even noticing. With 30–35% of calls going unanswered and most patients never leaving a voicemail, every missed call is a missed opportunity. What seems like a simple front desk problem is actually a deeper system breakdown, one that’s draining marketing budgets and limiting growth.

In this episode, Adrian Lefler explains how AI chatbots and voice agents are changing the way practices handle patient communication. You’ll discover how leading offices are capturing missed and after-hours calls, boosting scheduling conversion rates to 70–80%, and automating follow-ups while maintaining a strong patient experience. The conversation covers what makes AI effective, from proper training and sales frameworks to handling objections, and how to implement it across calls, texts, and web channels while supporting your front desk team.

Hosted by Gary Bird of SMC, this episode delivers practical dental marketing insights alongside real operational strategies from Adrian Lefler, Founder of My Social Practice. If you want to increase conversions, eliminate revenue leaks, and modernize your systems, this is a must-watch. Subscribe for weekly conversations that help dentists grow smarter and lead better.

📍 GUEST INFO:

Adrian Lefler

CEO of My Social Practice

Website: mysocialpractice.com

LinkedIn: linkedin.com/company/my-social-practice
Facebook: facebook.com/mysocialpractice
Instagram: instagram.com/mysocialpractice
YouTube: youtube.com/user/MySocialPractice
X: x.com/socialpractice

Say hello to Adrian!

LinkedIn: linkedin.com/in/adrianlefler