In this episode of Dental Marketing Theory, Gary and Dr. Bobbi Stanley discuss the importance of internal marketing in dental practices. They explore strategies for retaining existing patients and boosting patient referrals by improving patient relationships and the overall office experience. Dr. Stanley emphasizes the value of creating a welcoming office culture and personal connections to prevent patients from leaving, which she contrasts with the conventional focus on acquiring new patients.
📍 GUEST INFO:
Dr. Bobbi Stanley
Dentist/Owner at Stanley Dentistry
Website: stanleyinstitute.com
Website: stanleysmiles.com
LinkedIn: linkedin.com/company/stanley-dentistry
Facebook: facebook.com/StanleyDentistry
Instagram: instagram.com/stanleydentistry
Twitter/X: x.com/SmileCary
YouTube: youtube.com/@Stanleysmiles
Say hello to Dr. Bobbi!
LinkedIn: linkedin.com/in/drbobbistanley
Facebook: facebook.com/bobbi.l.stanley
Instagram: instagram.com/thesmilediva